Terms of Service

Terms of Service

By accessing or purchasing from this store, you agree to the following terms.

Our products

norra Flea & Tick Defense Chews are a dietary supplement for dogs. They support your dog's natural defenses, skin, coat, and gut health. They are not a drug or pesticide, and they do not kill, repel, or prevent fleas or ticks. They are not a replacement for veterinary care or prescription parasite treatments. Always consult your veterinarian about the right protection plan for your dog, especially if your dog is pregnant, nursing, on medication, or has a health condition. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Subscriptions

Subscription orders renew automatically at the interval shown at checkout (default: every 10 weeks) at the price displayed when you subscribed, until you cancel. We email you before each renewal. You can pause, skip, or cancel anytime from your account page; cancellations take effect for shipments not yet billed.

Pricing and payment

All prices are shown at checkout in the displayed currency. We reserve the right to correct pricing errors. Payment is processed at the time of order (and at each renewal for subscriptions) via our secure payment providers.

Refunds

See our Refund Policy for the 60-day money-back guarantee and refund process.

Use of the site

You agree not to misuse the site, attempt to interfere with its operation, or use our content without permission. All content on this site (text, images, branding) is our property or used with permission and may not be reproduced without consent.

Limitation of liability

To the fullest extent permitted by law, our liability for any claim related to a purchase is limited to the amount you paid for the product. Nothing in these terms limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of the jurisdiction in which our business is registered, without regard to conflict-of-law rules.

Changes

We may update these terms from time to time; the latest version will always be posted on this page.

Contact

Questions about these terms? Contact our support team by email.