Terms of Service

Terms of Service

Last updated: August 30, 2026

By accessing or purchasing from this store, you agree to the following terms.

Our products

KOIRRA Turkey Tail Probiotic+ is a dietary supplement for dogs. It combines organic fruiting-body turkey tail mushroom with probiotics to support your dog's gut balance, normal immune response, and everyday energy. It is not a drug and is not a replacement for veterinary care or prescription treatments. Always consult your veterinarian before starting any new supplement, especially if your dog is pregnant, nursing, on medication, or has a health condition. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Subscriptions

Subscription orders renew automatically at the delivery cadence shown at checkout, at the price displayed when you subscribed, until you cancel. You can skip, pause, or cancel anytime by emailing support@koirra.com; to avoid a recurring charge, cancel at least twenty-four (24) hours before your next scheduled billing date. Cancellations take effect for shipments not yet billed. See our Refund Policy for full subscription terms.

Pricing and payment

All prices are shown at checkout in the displayed currency. We reserve the right to correct pricing errors. Payment is processed at the time of order (and at each renewal for subscriptions) via our secure payment providers.

Refunds

See our Refund Policy for the 90-Day Money-Back Guarantee, its conditions (including the minimum 30 days of consistent daily use), and the refund process.

Shipping

See our Shipping Policy for processing times, delivery estimates, and how we handle delays. Delivery estimates are not guaranteed, and carrier or customs delays are not grounds for a refund.

Use of the site

You agree not to misuse the site, attempt to interfere with its operation, or use our content without permission. All content on this site (text, images, branding) is our property or used with permission and may not be reproduced without consent.

Limitation of liability

To the fullest extent permitted by law, our liability for any claim related to a purchase is limited to the amount you paid for the product. Nothing in these terms limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of the jurisdiction in which our business is registered, without regard to conflict-of-law rules.

Changes

We may update these terms from time to time; the latest version will always be posted on this page.

Contact

Questions about these terms? Contact us at support@koirra.com.